Privacy Policy

1. Information We Collect

We may collect:

• Account Information: name, email, phone, username, profile details, gender identity (self-attested, optional)
• Identity Verification Data: photographs, government IDs, biometric data when verification is implemented
• Usage Data: device information, IP address, cookies, session logs, crash reports, general location data
• Platform Content: posts, messages, voice inputs, reactions, and participation data
• Payment Data: billing information, subscription history, transaction records
• Behavioral Data: usage patterns, preferences, interaction history

2. Device Permissions & Recording Notice

Required Permissions

Our Service requires microphone access for voice conversations. We may also request camera, photo library, contact, and location permissions for enhanced features.

Recording & Conversation Notice

Important: When you participate in voice conversations, you understand that:

• Other users can hear your voice in real-time
• Platform functionality may involve processing of voice data
• Other users may record conversations using their own devices (which we cannot control)
• You should not share sensitive personal information in conversations

By using voice features, you consent to the processing of your voice data as described in this policy.

3. How We Use Information

We use information to:

• Operate and improve the Service
• Enable community features and user matching
• Verify identities and maintain platform safety
• Process payments and manage subscriptions
• Conduct content moderation using automated systems and AI
• Comply with legal obligations and assist law enforcement
• Conduct analytics, research, and product development
• Market our services and communicate with users

4. Platform Content & Marketing Use

Public Nature of Platform

Most platform activity is visible to other users. You should not expect privacy in your posts, comments, or participation in public conversations.

Marketing Rights

You grant us a worldwide, royalty-free license to use your content (including posts, comments, and anonymized conversation excerpts) in:

• Marketing materials and social media
• Press releases and media coverage
• Investor presentations and business development
• Platform improvement and AI training

Content licenses survive account deletion to the extent content remains on the platform or has been incorporated into marketing materials.

5. How We Share Information

We may share information with:

• Service providers for hosting, billing, moderation, and analytics
• Legal authorities when required by law or to protect rights and safety
• Business partners in connection with potential mergers, acquisitions, or sales
• Third-party verification services for identity confirmation
• Research partners in anonymized or aggregated form

We do not sell personal information to data brokers for monetary consideration.

6. Data Security

Our Security Measures

We use reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. Our liability relating to security incidents is governed by Terms of Service §12 (Limitation of Liability).

Security Limitations

• Online services face inherent risks of unauthorized access or disclosure.
• We continuously monitor and improve safeguards such as access controls, encryption in transit, and security logging.
• If we learn of a breach affecting your information, we will notify you consistent with applicable law and take reasonable steps to mitigate the impact.

Reporting

If you believe your account has been compromised, please contact us at privacy@weneedtotalk.com or report through in-app support.

7. Community Focus, Non-Discrimination & Gender Self-Identification

Our platform centers women's experiences and welcomes anyone who follows our rules. Gender is self-attested; we do not request documentation or medical information to prove gender. We do not verify or guarantee any user's gender. Misrepresenting identity to harass, infiltrate, or disrupt women-centered conversations is a conduct violation and may result in suspension.

7A. Identity Verification & Badges

To deter impersonation and abuse, we may offer identity or liveness verification (e.g., selfie match or ID check) that verifies personhood, not gender. Participation is optional, but certain host-controlled room features (e.g., "Verified accounts only" or "Women-badge required to speak") may require verification or self-attestation.

• Women Badge: If you choose to self-attest "I identify as a woman," we may add a Women badge to your profile. We do not collect or store documentation of gender.
• Data Use & Retention: If verification is used, we process images/IDs only for verification and fraud prevention. We do not use this data for marketing or model training. We delete biometric/ID data within the shorter of the purpose's completion or one year, unless a longer period is required by law.
• Your Choice: You can withdraw badge participation at any time in Settings.

8. Data Retention

We retain information as long as reasonably necessary for:

• Providing and improving our services
• Complying with legal obligations
• Resolving disputes and enforcing agreements
• Maintaining platform safety and security

Post-deletion retention: Some information may persist in backups, cached systems, or as incorporated into platform improvements and marketing materials.

We may also retain information for as long as reasonably necessary to protect our legal rights.

9. Your Rights & Limitations

Data Subject Rights

Subject to legal requirements and operational limitations, you may request:

• Access to your personal information
• Correction of inaccurate data
• Deletion of certain information
• Portability of your data

Limitations on Rights

We may decline requests that:

• Interfere with platform safety or security
• Conflict with legal obligations or legitimate business interests
• Are repetitive, frivolous, or technically infeasible
• Compromise other users' privacy or rights

Contact for requests: privacy@weneedtotalk.com

10. Minors & Age Verification

• 18+ Service: Our platform is intended for users 18 and older. As such, we do not knowingly collect information from children under 13, and if we become aware of such collection we will promptly delete it and may terminate the account, in compliance with the Children’s Online Privacy Protection Act (COPPA)
• Age Verification: We may implement age verification measures
• Parental Rights: Parents may contact us regarding minor's accounts
• California Minors: California residents under 18 may request removal of content they posted

11. International Data Transfers

If you access our Service from outside the United States:

• Your information may be transferred to and processed in the U.S.
• U.S. privacy laws may differ from your local laws
• By using our Service, you consent to these transfers
• We implement appropriate safeguards for international transfers

12. State Privacy Rights

California (CCPA/CPRA)

California residents have specific rights including:

• Right to know what personal information is collected and how it's used
• Right to delete personal information (with exceptions)
• Right to opt out of "sales" of personal information
• Right to non-discrimination for exercising privacy rights

California Privacy Notice: [Link to detailed CCPA compliance page]

Other State Rights

Residents of Virginia, Colorado, Connecticut, and other states with privacy laws may have additional rights. Contact us for state-specific information.

Sensitive Personal Information. Where applicable, you may use 'Limit the Use of My Sensitive Personal Information' in Settings to restrict our processing of self-attested gender and ID-verification data to permitted, limited purposes.

Rights Limitations

State privacy rights are subject to exceptions for:

• Legal compliance and law enforcement
• Platform safety and security
• Fraud prevention and investigation
• First Amendment and legitimate business interests

13. AI & Automated Processing

We use artificial intelligence and automated systems for:

• Content moderation and community guidelines enforcement
• User matching and recommendation systems
• Platform safety and fraud detection
• Service improvement and personalization

AI Limitations: Automated systems may make errors and we cannot guarantee accuracy, fairness, or absence of bias in automated decision-making.

14. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices, technology, or legal requirements. Continued use of our Service after changes constitutes acceptance of the updated policy.

For material changes, we will provide notice through our platform or by email.

15. Contact Information

We Need To Talk
Email: contact@weneedtotalk.com
Privacy Contact: privacy@weneedtotalk.com